Privacy Policy

Overview

This Privacy Policy describes how Design Life Hub and its associated properties collect, use, and protect your personal information when you visit our websites, use our services, purchase our products, or engage with our content.

Who We Are

Design Life Hub is owned and operated by Dr. LaQuenta Long. This Privacy Policy applies to all websites and digital properties within the Design Life Hub ecosystem, including but not limited to:

• designlifehub.com
• wellness-boss.com
• All associated subdomains, landing pages, funnels, and course platforms
• All email communications sent under the Design Life Hub brand

For privacy-related inquiries, Design Life Hub serves as the data controller for all personal information collected through these properties.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our websites and services.

Information You Provide

• Full name
• Email address
• Phone number (when provided)
• Billing and shipping address (for product purchases)
• Payment information (processed securely through third-party payment processors)
• Messages, inquiries, or content you submit through forms or email
• Information provided when booking speaking engagements
• Information provided when enrolling in courses or memberships

Information Collected Automatically

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on our websites
• Referring website or source
• Clicks, scrolls, and interaction data
• Cookie and tracking data (see Cookies section below)

Information from Third Parties

• Data from social media platforms when you interact with our content
• Analytics data from platforms such as Google Analytics
• Payment and transaction data from payment processors

How We Use Your Information

We use the information we collect to operate, improve, and personalize your experience with Design Life Hub. Specifically, we use your information to:

• Deliver free resources, courses, digital products, and print products you have requested or purchased
• Send email communications including newsletters, wellness content, product updates, and promotional offers
• Process payments and fulfill orders
• Respond to your inquiries, questions, and booking requests
• Manage your membership or course access in the Wellness BOSS community or Intentional.U platform
• Improve our website, content, and services based on your usage patterns
• Comply with legal obligations
• Protect the security and integrity of our platforms
• Send transactional emails such as order confirmations, receipts, and access credentials

Sharing Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business. These include:

• GoHighLevel (CRM, email marketing, and website platform)
• Payment processors (such as Stripe or PayPal) to securely process transactions
• Course and membership platform providers
• Email delivery services
• Analytics providers (such as Google Analytics)
• Print-on-demand and fulfillment partners for physical product orders

These providers are contractually required to protect your information and may only use it to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Design Life Hub, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our websites and to collect usage data.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies required for the website to function properly
• Analytics cookies to understand how visitors interact with our content
• Marketing and retargeting cookies to show relevant ads on other platforms
• Preference cookies to remember your settings and choices

Your Cookie Choices

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our websites. Most browsers allow you to refuse cookies or alert you when a cookie is being sent.

Email Communications

When you provide your email address through any Design Life Hub form, opt-in, or purchase, you may receive email communications from us including:

• Your requested free resource or product delivery
• Wellness tips, blog updates, and educational content
• Announcements about new products, courses, or community programs
• Promotional offers and special discounts
• Transactional emails related to your purchases or membership

Unsubscribing

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly. Please note that even if you unsubscribe from marketing emails, you may still receive transactional emails related to active purchases or memberships.

Payment Information

When you make a purchase through any Design Life Hub website, payment information is collected and processed securely by our third-party payment processors. We do not store your full credit card number, CVV, or sensitive payment details on our servers.

All payment transactions are encrypted using industry-standard SSL technology. Our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS).

You should review the privacy policies of our payment processors to understand how they handle your payment data.

Third-Party Links

Our websites may contain links to third-party websites, including Amazon, Etsy, and other platforms where our print products are available for purchase. These websites have their own privacy policies, and we are not responsible for their practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our platforms. The inclusion of a link does not constitute an endorsement of that website or its privacy practices.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

• Email subscriber data is retained until you unsubscribe or request deletion
• Purchase and transaction records are retained for a minimum of seven years for tax and accounting purposes
• Course and membership access records are retained for the duration of your membership and a reasonable period after
• Analytics data is retained according to the policies of our analytics providers

When personal information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to request a copy of your data in a portable format
• The right to restrict or object to certain types of processing
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to your request within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

Your California Rights

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

Do Not Sell My Information

We do not sell your personal information to third parties. However, if you have questions or wish to submit a request under the CCPA, you may contact us at the address listed in the Contact section below.

Shine the Light

California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes under California's Shine the Light law. We do not share personal information with third parties for their direct marketing purposes.

International Visitors (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or other regions with data protection laws, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent when you opt in to receive communications or download resources
• Performance of a contract when you purchase products or services
• Legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Transfers

Your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We take steps to ensure your information is protected in accordance with this Privacy Policy.

Your GDPR Rights

In addition to the rights listed above, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Children's Privacy

Our websites and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

If you are between the ages of 13 and 18, please review this Privacy Policy with a parent or guardian before using our services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes, we may also notify you by email or by placing a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our websites and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

This Privacy Policy was prepared for informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney for legal guidance specific to your situation.